do you guys ship to [your location here]?
Yes, unless you're on the moon, another planet/dimension or hidden underground lair, we can most likely ship an order to you! Go to your cart, select your country and hit "Update Total" to see shipping prices.
so what's your return/exchange policy?
Return and exchange requests will be honored within 10 days from when your shipment is received. We can only accept items in new, unworn condition. Customers will be refunded item cost less shipping cost. The customer will be responsible for shipping the item to be returned. Refunds are not available for any product after 10 days. All sale items cannot be returned for a refund or exchange unless the product is defective. Exchanged items are not guaranteed to be in stock. International exchanges require an additional shipping payment.
i just realized I gave you guys the wrong address/ordered the wrong item. what do I do?
Hopefully you're realizing this before we've shipped your order. Please notify us of these changes ASAP. Unfortunately we cannot be responsible for any changes to your order after it ships.
i just placed my order, where the heck is my package?
Since teleportation isn't a viable option at this time, we ship most orders using USPS. Orders usually ship within 2-3 business days or so, but can sometimes take up to a week. Once shipped, allow 2-5 days to arrive via USPS. International orders can will usually take 3-4 weeks to be delivered.
I own a shop and I want to sell your products.
That's not a question, but if you're really interested in buying in bulk or have any other business inquiries, shoot us an email...
can i have some stickers?
We usually toss a sticker in with every order (while supplies last). If you want a bunch, the easiest way would be to buy some from. Or we'll send you a few if you send a self-addressed, stamped envelope to:
P.O. Box #569
Sparta, NJ 07871
wtf? my country is charging me an import tax/customs fee on my order!
Neat Dude is not responsible for any additional fees incurred during international transit. It is up to the buyer to be aware of any additional fees in their country, prior to ordering.